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E-Mail Reference Service
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This e-mail reference service is intended for students, faculty and staff of GateWay Community College.
For all others, please contact your local library.
Ask a Librarian and we will:
- Answer brief questions or provide help to begin your research
- Provide a response within 24-48 hours, excluding weekends and holidays
Check our Frequently-Asked-Questions. The answer may be there! Why wait?
Ask a Librarian
Name:
Email Address:
*GateWay ID Number:
*Phone:
Student
Faculty
Staff Other
*If it's for a GateWay course, which one?
Question (please be as specific as possible):
Frequently Asked Questions
What are the hours of the Library?
The Library is open from 7 am to 8 pm Monday - Thursday, 7 am to 4 pm Fridays and 9 am to noon
on Saturday.
How do I get a Library card?
A GateWay student ID card serves as a Library Card and may be obtained at the Student Life Center in the Instructional Building. The first card is free to registered students. The card is good not only for services within the Library, but also for access to the computer labs on campus. The Library can also issue just a Library Card. Library cards are free of charge to any resident of Maricopa County over the age of 18, with a current photo ID and proof of address. Young people under the age of 18, not currently enrolled at GateWay, must be supervised by a parent and are not elgible for card services. GateWay Library cards and ID's are valid at all 10 Maricopa Community College libraries for checking out materials. Each of the libraries has different policies regarding check-out, overdue fines and library debts. The cardholder is responsible for all materials checked out on his or her card.
Can I connect to the Library Catalog from home?
Yes. The Library has a web-based library catalog available from our homepage by selecting the Library Catalog. It is a shared catalog, containing the holdings for all 10 Maricopa Community College libraries.
How long can I keep materials and may I renew them?
Loan periods and renewal limits vary depending on the type of material:
| Books |
3 weeks |
1 renewal |
| Magazines/Journals |
In Library Use Only |
no renewals |
| Reserves |
loan period varies and is set by the instructor |
no renewals |
| Videos / DVDs |
In Library Use Only |
no renewals |
Renew items by phone, by calling the Circulation Desk: (602) 286-8454 or online through the Web Catalog, My Account feature by entering your ID number. You may borrow up to 20 items at one time.
What is the fine for overdue materials?
GateWay does not currently charge fines on overdue materials. However, if material is not returned within the grace period, you will be charged for the lost material, including the price of the item, plus a $5 handling fee per item. Please return or renew materials on time.
Can I use the Internet at your library? What about e-mail or chat rooms?
Internet access is available to our registered users over the age of 18 on a first-come, first-serve basis for information access and research. Information may be downloaded, e-mailed or printed at no charge. Bring in your own floppy discs or thumb drives for downloading. Check your web-based e-mail accounts from the library computers, as long as it does not require changing settings. Chat rooms are not allowed. There are special provisions for community borrowers with some restrictions and time limits.
Can I type my paper or a resume at the Library?
One typewriter is available in the Library, however the Library also has the Microsoft Office suite, inluding word processing, PowerPoint and spreadsheet applications on our computers.
How do I access the Library databases from home?
You need Internet access and either a GateWay ID card or a GateWay Library Card to access our databases from off-campus. Some databases require a username and password. An Off-Campus Access flyer with the passwords is available at the Circulation Desk. For more information, click on the following link: Off-Campus Access